and interpretations are as defined on Item 1 of the IDXNET Standard
Terms and Conditions.
billed based on a calendar month and paid monthly in advance. If a
customer terminates the Wireless service before the end of the calendar
month, then the customer is still liable to pay the monthly fee for
that calendar month.
For example, customer disconnects the service on March 5, 2012,
customer still has to pay the monthly fee for March 2012.
allowance on the wireless service is the total of upload and download
data. For billing purposes, 1,000,000 bytes is 1 Megabyte and 1,000
Megabytes is 1 Gigabyte (GB).
and email messages are sent to your nominated mobile phone and email
addresses regarding your usage on postpaid Wireless plans. These
mesages are sent when the usage has reached 80%, 95%, 100%, and 200% of
the usage allowance of the plan If you do not want to receive these SMS
messages, please let us know so we can stop the sending of the
messages. The email messages are always sent.
can not exceed more than 10GB per calendar month. Services exceeding
more than 10GB in any given calendar month may be suspended.
upgrade or downgrade to any available plans within the Wireless
service. The change of plan will take
effect on 1st day of the next calendar month. There is a one-off charge
of $11 for the change of plan.
broadband service supplied to the customer is based on a single
stand-alone computer setup. IDXNET is not able to provide support on
the setup and installation if the customer is installing the Wireless
service as part of a network
check the wireless coverage areas to determine if the areas where the
customer intends to use the service has available coverage. The
coverage can be checked at this website: www2.optus.com.au
Any fault on
the Wireless service must be reported to IDXNET.
IDXNET can not
guarantee the performance and quality of the Wireless service as this
service depends on external conditions that are not controlled by
IDXNET. The service may also be interrupted from time to time and
customer accepts that IDXNET is not liable for any damages or problems
that may occur as a result.
not assign, transfer or re-sell the Wireless service provided by
service uses dynamic IP addressing system. If customer requires a
static IP, a management fee of $5/month per static IP address applies.
There is also a one-off fee of $11 for every static IP address applied
on the service. Static IP changes takes effect on the 1st day of the
calendar month. There is no guarantee that a customer can get a static
IP on the service.