and interpretations are as defined on Item 1 of the IDXNET Standard
Terms and Conditions.
contract period is one (1) year. Contract starts from activation date
of the ADSL2+ service. If the service is re-activated for any reason,
then the contract starts from the latest activation date .
the following fees applicable
disconnection fee if Naked ADSL2+ service is terminated before the
minimum 12 months term or end of contract period whichever is longer.
activation fee if the ADSL service needs to be reconnected for any
Data that is
included with the ADSL2+ service is the total of data downloaded using
the ADSL2+ service. For billing purposes, 1,000,000 bytes is
1Megabytes (MB) and 1,000MB is 1Gigabytes (GB).
billed monthly in advance and a copy of the tax invoice is sent to the
customer's email address. The customer is responsible for retrieving
this invoice. IDXNET will confirm with the customer the starting date
of the service. The starting date will then be the anniversary date for
billing purposes eg if starting date is August 28 2002, then the
anniversary date is 28th of each month.
The ADSL modem
is provided to the customer on a self-install basis.
service is supplied to the customer on a single stand-alone computer
setup. IDXNET is not able to provide support on the setup and
installation of the ADSL2+ service if the customer is installing it as
part of a network.
Any fault on
the Naked ADSL2+ service must be reported to IDXNET. Customer is liable
for any charges if the customer contacts other carriers or service
providers like TELSTRA or OPTUS for assistance.
The ADSL modem
provided by IDXNET has one-year return to base warranty.
IDXNET can not
guarantee the performance and quality of the Naked ADSL2+ service as
this service depends on a lot of external conditions that are not
controlled by IDXNET. The service may also be interrupted from time to
time and customer accepts that IDXNET is not liable for any damages or
problems that may occur as a result.
not assign, transfer or re-sell any of the Naked ADSL2+ services that
are provided by IDXNET.
service is provided on a dynamic IP addressing system. There is a fee
of $11/month per fixed IP address if required. The customer is required
to apply for a fixed IP address and IDXNET will assign one if it is